Introduction
Southern Element Labs (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://southernelementlabs.com/) and use our services. By accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information, including:
Personal Information: Name, email address, phone number, company name, and any other details you provide when contacting us or submitting a sample.
Non-Personal Information: IP address, browser type, pages visited, and usage data collected via cookies and similar technologies.
Payment Information: If applicable, payment details may be collected and processed securely by third-party payment processors.
2. How We Use Information
We use the information we collect to:
Provide and improve our services.
Process sample submissions and communicate with you.
Respond to inquiries and customer service requests.
Ensure compliance with legal and regulatory requirements.
Analyze website performance and enhance user experience.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share information in the following circumstances:
With Service Providers: Third-party vendors who assist with website operations, payment processing, and service delivery.
Legal Compliance: If required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect data on website usage and enhance user experience. You can control cookie settings in your browser, but disabling cookies may affect website functionality.
5. Data Security
We implement security measures to protect your information, but no online transmission or storage system is completely secure. We encourage you to take precautions when sharing personal data online.
6. Your Rights and Choices
You may:
Request access, correction, or deletion of your personal data.
Opt out of marketing communications.
Disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
8. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us.